Integrating EDI with Syncware

Electronic Data Interchange (EDI) is a standardized method for transferring data between different business systems. In the context of Syncware, EDI integration enables seamless communication between your business and external partners, such as retailers, vendors, and marketplaces. By automating the exchange of documents like purchase orders, invoices, shipping notices, and inventory updates, EDI integration helps streamline operations, improve accuracy, and enhance scalability.

To integrate with Syncware using EDI, you’ll need to

  1. Add an integration to your account.
  2. Complete the EDI Intake Form.
  3. Review the Syncware EDI Mapping Guide.

Before you begin, ensure you’ve created your Syncware account and have added users that will be working to integrate via EDI.


Add an integration

  1. From the navigation menu, select Integrations.

    On the Integrations page, click ADD INTEGRATION.

    On the Integrations List page, use the search or filter features to find the integration you would like to add, and click ADD.

    1. Note: If you do not find the integration you are looking for, move directly to completing the EDI intake form. You'll need to provide details on the EDI mapping, IDs, and other requirements.
    2. Once we've received your submission, our EDI team will reach out directly from there.
  2. You will be presented with the applicable fees for the integration. To proceed, click REVIEW.
  3. You will be presented with a summary of the fees that will be billed to you. If you approve, click APPROVE.

Note that all EDI integrations include a $500 non-refundable implementation fee. If you're requesting a new integration then the implementation fee will be charged once the mapping has been completed.

Results

A message will appear confirming that the integration was added.


Complete the EDI intake form

  1. Click the link here to access the form.
  2. Enter the required information on the form, click submit.
    1. Make sure to include the EDI mapping guide so that our team can build the correct mappings for the integration.

Results

The Syncware EDI team will review your form and reach out to you to work through integration and testing.


Finish the onboarding process

Our EDI team should reply within 24-48 hours and all onboarding for this integration, including setup mapping, and workflow design, will be handed directly by the EDI team.

If you have questions during the process, please contact help@syncware.com directly and your message will be routed to the EDI team.


Syncware EDI Mapping Guide

This section contains the Syncware EDI Message Guides which provide customers with format and data element specifications for all relevant messages. Click the link below to review the specifications:

Syncware EDI Mapping Guide

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