Signing up for system notifications via email
To help you stay on top of file failures or data issues related to the platform and/or your integrations, you can sign up to get system notifications by email. These email alerts are set at the user level from the User Details page.
Here’s a list of possible scenarios where you might receive these email notifications:
| Action | Reason | Note |
| Upload Products | Failed to Export | Action required |
| Get Products | Failed to Import | Action required |
| Get Inventory | Failed to Import | Action required |
| Get Orders | New Order | Notification |
| Get Orders | Failed to Import | Action required |
| Upload Orders | Customer Matching Needed | Action required |
| Upload Orders | Customer Added | Notification |
| Upload Orders | Missing Items (SKU) | Action required |
| Upload Orders | Missing Items (kit SKU) | Action required |
| Upload Shipment | Failed to Export | Action required |
| Upload Invoices | Customer Matching Needed | Action required |
Before you begin
Ensure you're logged into your Syncware account.
Syncware users with the Owner role are automatically subscribed to system email notifications.
Procedure
- From any page in the platform, click the Profile Icon in the top right, select Profile.
- On the User Details page, click the Edit User button.
- On the Edit User page, use the toggle to enable your profile to Receive System Notifications by Email.
- Click Save.
Results
The User Details page is updated with your preference to receive system notifications.