Syncware Glossary

Overview

This glossary provides definitions for key terms and concepts used in Syncware. Use this as a reference to better understand terminology related to order management, inventory, fulfillment, and system configurations.


Glossary Terms

A

API (Application Programming Interface) – A set of protocols that allows Syncware to communicate with other systems for seamless data exchange.

B

Batch Processing – A method of processing multiple transactions or updates at once rather than individually in real-time.

C

Configuration Settings – Customizable options that control how Syncware interacts with order sources, inventory, and fulfillment processes.

CSV (Comma-Separated Values) – A file format used to import/export data such as product catalogs and orders in Syncware.

E

EDI (Electronic Data Interchange) – A standardized format for exchanging business documents (e.g., purchase orders, invoices) between Syncware and retailers or suppliers.

Error Log – A report that records errors encountered during data syncs or transactions within Syncware.

Export – The process of extracting data (such as order details, inventory levels, or reports) from Syncware into an external file or system or to push or move data out of Syncware.

I

Import – The process of bringing data (such as orders, inventory updates, or product catalogs) into Syncware from an external system or to pull or bring data in to Syncware.

Inventory Sync – The process of updating stock levels across multiple sales channels to ensure accurate availability.

Integration – The connection between Syncware and external platforms such as marketplaces, ERPs, or shipping carriers.

L

Last Order Import – A configuration field in Syncware that determines the last date orders were pulled from a connected marketplace or system.

M

Mapping – The process of linking data fields between Syncware and an external system to ensure information is transferred correctly.

O

Order Import – The retrieval of new orders from connected marketplaces or sales channels into Syncware for processing.

Order Source – The platform or marketplace (e.g., Amazon, Shopify, Walmart) where an order originates before being imported into Syncware.

P

Pick and Pack – The process of selecting ordered items from inventory and packing them for shipment.

Product Catalog – A centralized list of all items available for sale, including SKUs, descriptions, and inventory counts.

Processing Queue – The list of pending operations in Syncware, such as importing orders, updating inventory, or syncing shipments.

R

Reconciliation – The process of comparing order, inventory, or payment data across systems to ensure accuracy.

Retailer Connection – The link between Syncware and a retailer’s system to facilitate order and inventory data exchange.

S

Sync Status – A dashboard within Syncware that provides updates on data synchronization, including orders, inventory, and shipping.

Sync Builder - The process of visually setting up data maps for available actions on each integration.

Shipment Confirmation – The process of notifying marketplaces that an order has been shipped, including tracking details.

SKU (Stock Keeping Unit) – A unique identifier assigned to products to track inventory and sales.

T

Tracking Number – A unique identifier assigned by a carrier to monitor the status of a shipment.

Third-Party Logistics (3PL) – An outsourced service provider that handles warehousing, fulfillment, and shipping for merchants.

U

User Permissions – Settings that define user roles and access levels within Syncware.

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