Integrating ShipBob

ShipBob is a global omni-fulfillment solution that ships orders from everywhere their customers shop. The following workflows are support for this integration:

  • Orders/Shipments
  • Products
  • Inventory

To integrate ShipBob to your Syncware account, you'll need to

  1. Add ShipBob
  2. Connect your ShipBob account*
  3. Map your workflows
  4. Configure your settings

*To connect your ShipBob account, your Access Token and Channel ID are required. Please reach out to ShipBob Support to retrieve this information.


Add ShipBob

  1. From the navigation menu, select Integrations.
  2. On the Integrations page, click ADD INTEGRATION.
  3. On the Integrations List page, search ShipBob, click ADD.
  4. You will be presented with the applicable fees for the integration. To proceed, click REVIEW.
  5. You will be presented with a summary of the fees that will be billed to you. If you approve, click APPROVE.

Result

ShipBob will be added to your Syncware account as an integration.


Connect your ShipBob account

  1. From the navigation menu, select Integrations.
  2. On the Integrations page, ShipBob will be displayed as an integration with action buttons to the right, click Connect.
  3.  On the Connection page, enter the required information:
    • Custom Name
    • Access Token
    • Channel ID
  4. Click SAVE & CONNECT.

Result

Your ShipBob integration will be connected to Syncware.


Map your workflows

Before you begin, ensure you've reviewed the instructional video for building your workflow with Sync Builder.

  1. From the navigation menu, select Integrations > Sync Builder.
  2. On the Sync Builder page, ShipBob will be displayed in the Integrations and Actions menu to the left. Use the arrow to display the ShipBob available actions.

While you can customize your workflow in many ways, the following ShipBob actions are available for use:

Workflow Action
Orders/Shipments Export Orders

Import Shipments
Inventory Import Inventory
Products Import Products
Lists Export Customers
  1. From the menu, click and drag the actions that you would like to add to the workspace on the right.
  2. Once you have added the actions for your workflow, click SAVE.

Result

Your ShipBob actions are ready to be configured and verified.


Configure your settings

  1. From the navigation menu select Integrations.
  2. Click the Configure button to the right of your ShipBob integration.
  3. On the Configure Integration page, select the integration fields that you would like configured and input the required information.
  4. Click SAVE in the top right corner of the page once complete.

Result

Your ShipBob settings have been configured.

Still need help? Contact Us Contact Us