How to match customer for any order under Bizperanto?

  1. Login to Bizperanto with your vendor login provided by Synqware team, and navigate to STAGING > Orders.
  2. Identify the order(s) with MATCH CUST status. You can also filter by selecting "Match Customer" in the Status dropdown (as shown below).                                                  mceclip0.png
  3. You must select the checkbox to select the order(s). Click on MATCH CUST link (as shown below) from Orders list. mceclip1.png
  4. You need to look at the customers list and match the customer name, if you won't find the same customer with same info then you can click on Create Customer & Export Order link as shown below. The issue should be resolved. mceclip2.png

NOTE: If you see customers name different (Ex.- FAIRE.COM and Faire's)‚Äč and the info (Address, City, State, Zip) are same then you can directly click on Match & Export Order link without creating a new customer.

Still need help? Contact Us Contact Us