How to Match Customers and Export Orders in Syncware
- Log into Syncware with your vendor login provided by the Syncware team, and navigate to STAGING > Orders.
- Identify the order(s) with MATCH_CUST status. You can also filter by selecting Match Customer in the Status dropdown (as shown below).
- You must select the checkbox to select the order(s). Click on MATCH_CUST link (as shown below) from Orders list.
- Look at the list and match the customer name, if you don't find the same customer with same info then you can click on Create Customer & Export Order link as shown below. If you find a match for the customer choose the Match Customer & Export link.