How to Match Customers and Export Orders in Syncware

  1. Log into Syncware with your vendor login provided by the Syncware team, and navigate to Orders.
  2. Identify the order(s) with MATCH_CUST status. You can also filter by selecting Match Customer in the Status dropdown (as shown below). 

  3. Click on MATCH_CUST link (as shown below) from Orders list.

    1. Look at the list and match the customer name, if you don't find the same customer with same info then you can click on Create Customer & Export Order link as shown below. If you find a match for the customer choose the Match Customer & Export link.

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