Understanding the Syncware Dashboard

Overview

The Syncware Dashboard is your central hub for monitoring Order Status and Volume within the Syncware platform. It provides a comprehensive, real-time overview of key metrics allowing you to efficiently manage your business processes and ensure smooth integration across all your connected systems.

Key Components of the Syncware Dashboard

Orders Summary

• Order Status: Monitor the status of all your orders, including Open, Pending Sync, On Hold, and Exceptions that require attention due to errors or delays.

Performance Metrics

• Order Volume: View volume data for New and Shipped orders across your integrations by day, week, month, quarter, and year.

History

• Timeline: View user actions and updates occurring in your account in real-time like, logging in, order updates, file exports, SKU changes, endpoints run, etc.