Integrating Ribbon
Ribbon is an e-commerce software platform that integrates with Syncware. The following workflows are supported for this integration:
- Orders
To integrate Ribbon with your Syncware account, you'll need to
*To connect your Ribbon store, your Vendor ID, Agency ID, Access Key, and Secret Token are required. To obtain these required items, you must access your Ribbon account.
Add Ribbon
- From the navigation menu, select Integrations.
- On the Integrations page, click ADD INTEGRATION.
- On the Integrations List page, search Ribbon, and click ADD.
- You will be presented with the applicable fees for the integration. To proceed, click REVIEW.
- You will be presented with a summary of the fees that will be billed to you. If you approve, click APPROVE.
Result
Ribbon will be added to your Syncware account as an integration.
Connect your Ribbon account
From the navigation menu, select Integrations.
On the Configure Integration page, click on the following fields to enter the required information:
- Vendor ID*
- Agency ID*
- Access Key*
- Secret Token*
- Click SAVE.
Result
Your Ribbon integration will be connected to Syncware.
Map your workflows
Before you begin, ensure you've reviewed the instructional video for building your workflow with Sync Builder.
- From the navigation menu, select Integrations > Sync Builder.
- On the Sync Builder page, Ribbon will be displayed in the Integrations and Actions menu to the left. Use the arrow to display the Ribbon available actions.
While you can customize your workflow in many ways, the following Ribbon actions are available for use:
| Workflow | Action |
|---|---|
| Orders | Import Orders |
- From the menu, click and drag the actions that you would like to add to the workspace on the right.
- Once you have added the actions for your workflow, click SAVE.
Result
Your Ribbon actions are ready to be configured and verified.
Configure your settings
- From the navigation menu select Integrations.
- Click the Configure button to the right of your Ribbon integration.
- On the Configure Integration page, click on the following fields to enter the required information you would like configured and input the required information.
While you can configure and customize your integration in many ways, our customers use the following fields most often:
| Field Name | Field Guide Suggestion |
|---|---|
| Agency Name | Enter a default Agency Name that will be populated in the "Agency" filed on all orders when imported from Ribbon into Syncware. |
| Last Order Import Date | The date that Syncware will import orders from Ribbon. Change this date to have Syncware import any missing orders. Any orders that have already been imported will NOT be overwritten. |
| Pull Freight | Set this to True, for freight charges on the Ribbon order to be populated on the order in Syncware. |
- Click SAVE in the top right corner of the page once complete.
Result
Your Ribbon settings have been configured.