Integrating Faire

Before you begin

Ensure that you have Faire added to your Syncware account.

Configuring your Faire integration

  1. From the navigation menu select Integrations.
  2. Click the Configure button to the right of your Faire integration.
  3. On the Configure Integration page click Connect. This will take you to your Faire account where you will sign in and complete the instructions listed.
  4. Return to the Configure Integration page to select the integration fields that you would like configured and input the required information.

While you can configure and customize your integration in many ways, our customers use the following fields most often:

Field Name Field Guide Suggestion
Block Orders by Status Enter the order statuses from Faire that you do not want imported from Faire. Options include: DELIVERED, IN_TRANSIT, PRE_TRANSIT, CANCELED, PROCESSING, BACKORDERED, PENDING_RETAILER_CONFIRMATION, NEW. Multiple statuses are allowed, please separate with a comma.
Enable Testers Toggle "ON" if you use testers in your Faire Store.
Auto Approve Orders Toggle "ON" so all Faire orders will be auto-approved.
Commission as Discount Toggle "ON" so the Faire order commission will be added as a discount on the order.
Commission as SKU Toggle "ON" so the Faire order commission will be added as a SKU or Line Item during order import.
Expected Ship Days Enter the number of business days that you'd like to use.
Match Ship-to and Bill-to Addresses Toggle "ON" so the individual customer information comes through to match existing customers.
Remove PO Prefix Toggle "ON" so you can remove the prefix of BO_ from your orders.
  1. Click SAVE in the top right corner of the page once complete.

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